Patient Portal
Access your pet’s information, available medical records, and account features through Instinct.
Portal coming soon →
Client Resources
Helpful tools.
Trusted information.
Everything you need to manage appointments, records, prescriptions, payments, and ongoing care in one convenient place.
Client tools will activate as Eterna prepares to openClient Tools
Care information, right when you need it.
Online Pharmacy
Order approved prescriptions and refills through Eterna’s secure VetCove pharmacy.
Pharmacy coming soon →Payment Options
Review accepted payment methods, financing information, and online payment access.
Details coming soon →Pay Bill Online
Submit a secure online payment when the practice-management payment portal is available.
Payment access coming soon →Client Forms
Find new-client forms, medical record transfer requests, and other documents before your visit.
Forms coming soon →Educational Resources
Explore seasonal guidance, preventive-care information, and practical pet-health updates.
Start with FAQs →Frequently Asked Questions
Answers for a smoother visit.
These preliminary answers will be expanded as Eterna’s opening policies, scheduling, and systems are finalized.
When will Eterna begin seeing patients?
Eterna is currently planning to open and begin seeing patients in January 2027.
How will I schedule an appointment?
Online scheduling will be available through Instinct. The booking link will be added here before opening.
How do I transfer my pet’s records?
A medical-record transfer form and submission instructions will be available before your first appointment.
Will Eterna offer urgent appointments?
Eterna plans to evaluate time-sensitive concerns during regular hours when appropriate. Life-threatening emergencies should go directly to an emergency hospital.
Where will prescriptions be filled?
Approved prescriptions and refills will be available through Eterna’s VetCove online pharmacy.
Emergency Locations
After-hours and emergency guidance.
A confirmed list of nearby emergency veterinary hospitals, phone numbers, directions, and after-hours instructions will be added before Eterna opens.
Contact Information →!
Do not use a website form for emergencies.
If your pet is experiencing a life-threatening emergency, contact an emergency veterinary hospital immediately. Do not wait for an email or form response.
Need something else?